A Health Sciences Corporation

A Health Sciences Corporation that oversees several hospitals realized the importance of rising issues and complexity of post-go-live turbulences having a significant impact on their day-to-day operations. Behind engaging Cloudworks to support their transition into a smooth target state, the client hopes to improve operational performance and achieve better business results.
The corporation is a community of 15,000 staff, physicians, researchers and volunteers that serve residents & provide specialized, advanced care to people from across their area. As the largest employer in their region, the client plays a vital role in training the next generation of health professionals, with an ultimate focus on improving the quality of care for patients through innovation, major partnerships and evidence-based practices.
The business teams of our client have been identifying post go-live pain points & misalignments between HR, IT & the business, resulting in major cost and time repercussions. With issues spanning reports, interfaces, fast formulas, & everything in between, Cloudworks is providing functional and technical on-demand support services & full testing cycles to ensure full and sound support across the Oracle HCM Cloud panel.

Issues

Actions

Results

Over a period of 6 months:

Client Success Stories

Medical Requisition Processing

The organization embarked on an automation journey to improve efficiency and accuracy of the medical requisition intake process while increasing scalability.

Electric Power & Natural Gas Utility

The client has embarked on a journey to review opportunities for automation, develop an in-house centre of excellence and expertise.

Financial Services

The client wanted to automate two existing process within their financial reporting department by leveraging new RPA technology.